Have you used this? If not…download it now.
Before you log a TAC case and be told to update the software (90% of the time lol) log onto your Cisco equipment with the CLI analyzer.
It gives you a powerful set of Cisco TAC tools right at your fingertips. It also helps with understanding commands, best practices, bugs and saving configurations.
In the words of Maury Finkle, founder of Finkle Fixtures, Biggest Lighting Fixture Chain in the Southland, do it.